Yesterday I've checked out this interview with Bret Taylor for the Latent Space | AI Engineering News, Essays and Interviews. Bret has a vast list of accomplishments:
🌟 co-Founder of Sierra, a conversational AI platform
🌟 serves on the board of OpenAI
🌟 was co-CEO of Salesforce
🌟 founded Quip
🌟 was CTO of Facebook
🌟 co-created Google Maps
Two things stood out to me:
👉 Bret Taylor sees AI agents as being in the "jQuery era" - not yet on the "React era" - so we should probably invent useful abstractions for more sophisticated and robust systems.
👉 He is skeptic about pure-play AI tooling companies, believes open source will dominate the AI tooling space and sees more opportunity in building AI applications that solve specific domain problems.
I've checked his company Sierra and they seem to be an AI platform in the same space as AgentForce.
One distinction I noticed is that - at least in their marketing materials - they define agents as a combination of skills + knowledge + personality. I would like to know more but that was all I could find.
In AgentForce we have agents roughly defined as having a type (sales coach, SDR, service agent, service planner), topics (themselves decomposed in description, scope, and instructions) and actions (assigned to topics and one of the actions uses knowledge).
🔗 LINK TO THE INTERVIEW:
https://lnkd.in/gq_Kjvrp